Shipping and Delivery
House of Sunbay Shipping Policy
At House of Sunbay, we are committed to delivering your order with efficiency and care. Here are the important aspects of our shipping policy:
- Free Shipping: We are delighted to offer free shipping on all orders above $120 AUD across Australia and New Zealand.
For orders below, a flat shipping fee of $9.99 AUD applies. - Order Processing Time: Upholding our standard of excellence, we ensure your order is dispatched within 1–3 business days. This time allows us to carefully prepare and package your sun-soaked resortwear with the attention it deserves.
- Tracking Your Order: Once your order has been dispatched, you will receive an email with a tracking number, allowing you to follow the journey of your beautiful House of Sunbay piece straight to your door.
- Delivery Timeframe: Please anticipate a delivery period of 6–8 business days within Australia and New Zealand.
- Safe Packaging: We ensure each dress is securely and thoughtfully packed, guaranteeing it arrives in perfect condition, a reflection of House of Sunbay’s commitment to quality and care.
- Customer Support: Our customer service team is always here to assist with any shipping inquiries or concerns.
Feel free to contact us at: Â Contact@houseofsunbay.com